Tonsillitis: Frequently Asked Questions

There may be a temporary technical problem. You may choose:

a) Try again after a while.

b) Opt for sending the payment alternatively by Pay Pal or check or money order.

Send us an e-mail giving your credit card details (Full name as on the card, Card type (Visa, Master), Card number, expiry date, last three digits on the back of the card, your delivery address, telephone number, e-mail, the name of the disease for which you need treatment and the duration of treatment you want to opt for.
Please note that we shall handle your credit card detail confidentially.

The check may be sent in favor of

For Patients residing in India- Homeopathy India Pvt Ltd.
For International Patients- Life Force Molecules Private Limited
and mailed to our address:

Life Force Homeopathy

411, Krushal Commercial Complex, Above Shoppers Stop,
G. M. Road, Chembur, Mumbai 400089, India
Phone: +91-22-66-888888, +91-22-67978289
E-mail: info@askdrshah.com

If you have signed up online by credit card, you will instantly receive an email with log in and password. You will, then, log into Patient Support System., the account and follow a link to submit a questionnaire reply. In case you have paid by pay pal or check, you will receive your account log in details by email.  

PLEASE CHECK YOUR JUNK/ BULK MAIL FOLDER TO MAKE SURE THAT THE QUESTIONNAIRE HAS NOT LANDED UP IN THE SAME. In case the questionnaire lands up in your junk/bulk mail folder, please add our e-mail ID to your safe-list to avoid any inconvenience in future communication.

Once you send a questionnaire reply online through your account, you will receive an acknowledgement instantly. In case you have not received an acknowledgement,  PLEASE RESEND YOUR QUESTIONNAIRE REPLY.

After receiving the questionnaire reply from you, Dr. Shah may take about three working days, depending on the number of patients he has to attend, to process your case.

It takes about 12 working days to receive medicine anywhere in the world, after your questionnaire reply is received. (Saudi Arabia, Germany, Croatia, South Africa, Norway, face delay due to their custom department related problem.)
If you have not received medicine within 15 days of sending the questionnaire reply, please send us an e-mail, preferably through the Patient Support System.

You may send scanned / digital photos by logging into your account through Patient Support System. Paper photos could be sent to our address in India.

The best way to send medical reports is through the PSS (Patient Support System). However, if you are facing difficulty doing so, you can send medical reports e-mailed to info@askdrshah.com and send us an email with intimation. 

The dose is written on the medicine envelope as well as the medicine bottle. Please send us an e-mail with PIN in the subject line to know about the dose.

To patient's advantage, we prefer sending medicine only for 4 months at a time; even if you have taken 8 or 12 months treatment period. After reviewing your progress at the end of about 14 weeks, Dr Shah will review your case and decide on the next course of treatment which will be sent to you. Please remember to send progress report enabling Dr Shah's office to send you further medicine. It is difficult for us to send you medicine without receiving progress report from your end. 

Please send us an e-mail through Patient Support System, giving the progress.

Please send your progress report allowing Dr. Shah to decide on the next line of medication for you. 
If your renewal is due, please renew your treatment at: Click here

If you have already paid for the longer treatment plan, you have to simply send a progress report, about two weeks before completing the medicines.

If your renewal is due, please renew your treatment at: Click here

There may be a temporary technical problem. You may choose:

a) Try again after a while.

b) Opt for sending the payment by check or money order.

C) Send us an e-mail giving your credit card details (Full name as on the card, Card type (Visa, Master), Card number, expiry date, last three digits on the back of the card, your delivery address, telephone number, e-mail, the name of the disease for which you need treatment and the duration of treatment you want to opt for.

Please note that we shall handle your credit card detail confidentially.

Once you send the progress report (feedback) through Patient Support System, you will receive an automatic acknowledgement. If you have spoken with one of the doctors over the phone giving your Progress Report, you will receive an acknowledgement, In case you have not received an acknowledgement, PLEASE RESEND YOUR PROGRESS REPORT (FEEDBACK).

After receiving the progress report (feedback) from you, Dr. Shah will re-evaluate your case and the medicines will be sent to you. It takes about 15 working days to receive medicine anywhere in the world, after your questionnaire reply is received. (Germany, Croatia, South Africa, Norway, face delay due to their custom department related problem.) If you have not received medicine within 15 days of sending the progress report (feedback), please send us an e-mail with PIN in the subject line.

Yes. Dr. Shah can be contacted over the phone at his Life Force in Mumbai, from 10am to 7 pm, Indian Standard Time, from Monday through Saturday, with a prior intimation. 

Phone numbers are: +91-22-66-888888, +91-22-67978289

Please give your PIN (Patient Identification Number) to the assistant so that your file may be given to Dr. Shah before you are connected to him. You may be asked to call again after a few minutes if Dr. Shah is busy with other patients. In case you call out side of the clinic hours, please leave behind your message on the answering machine, giving your name and PIN and e-mail. If Dr. Shah is not available, you may communicate with his doctor assistants.

Yes. You may see him with a prior appointment.

Yes. Please mail to info@askdrshah.com . Please do not forget to write you PIN (patient identification number) in the subject line. In case you do not receive a reply to your e-mail within two working days, you are suggested to call our office.

Please examine our refund policy at : 
www.e-homoeopathy.com/app/refund.asp

Yes, the medicine pack will come with a prescription.

Homeopathic medicines are considered absolutely safe and harmless for all age groups, including children and pregnant women.

Yes. It is absolutely safe.

Please send your question through the Patient Support System or to info@askdrshah.com or call Dr. Shah’s office as per the details given in answer No. 8..